The true value of a product or service is best determined by those customers who depend on it every day...
“The ROI+ system has modernized and streamlined our ROI fulfillment process. The volume of inbound requestor calls has dropped significantly since we started using ROI+ through our outsource service company. Many of our requests can be fulfilled without scanning the paper chart because the ROI+ system can import electronic documents (stored in the MedXpress online repository) directly into the release workflow. With ROI+, our outsource service company has also been able to provide customized reporting and tracking features for our HIM department. I appreciate the advanced release technology incorporated into ROI+ and the frequent updates of additional feature/functionality."
~ Robert Lowe II, RHIA, HCRM - Director of Health Information Management, Onslow Memorial Hospital
“ROI+ has provided our HIM clients with a new level of service and confidence, offering the highest level of Quality Assurance and 'same-day' request satisfaction. Thanks to ROI+, our clients are also assured of meeting Meaningful Use Stage 2 electronic patient delivery via the Web, which is critical to HIM directors. Because ROI+ offers true e-delivery, we have experienced unprecedented Requestor use and satisfaction, with our HIM client community reporting over 95% of all requested PHI being accessed via the secure ROI+ Requestor Web portal. Another outstanding, unique ROI+ capability is that Requestors can actually self-initiate payment activity for one or more requests at once, receive an instant payment receipt, and then view the desired PHI content.”
~ George Coroneos, President, Computer Image Systems, Inc.
"Fulfilling requests for patient charts used to take days and even weeks to complete, and it was impossible to monitor our procedural effectiveness and compliance. Now that we use the ROI+ product, all requests are processed from our NextGen EMR system within the same day. Central Texas Heart Center has achieved a huge reduction in the costly and labor-intensive process of faxing and mailing documents to requestors while dramatically increasing ROI revenue dollars. The ROI+ activity audit log has afforded us absolute HIPAA compliance in fulfilling requests. Finally, ROI+ provides us with a ready-made solution to meeting Meaningful Use core and menu set requirements for providing electronic information to patients in a secure manner without investing in a patient portal.”
~ Tom Walker, MHA, CMPE, Central Texas Heart Center
"Using the proven, flexible technology of the DRS eTMF platform developed by ABT Medical, we are able to offer the most reliable, cost-effective solutions for clinical trials in the industry. Our clients, including life science study sponsors and CROs, choose and stay with us for the comprehensive suite of services available through our DRS eTMF platform and process services. Specifically, our clients place tremendous value on our ability to centrally store and manage files securely across multiple sites throughout the world (regardless of trial size), increase their workflow efficiency, enhance communication and collaboration across trial sites, and help with compliance issues that otherwise burden the approval process. Our clients also appreciate our ability to reduce clinical trial study collection errors, establish a clear chain of custody for each and every document, and provide audit reporting and master file status reporting--all of which are possible due to DRS eTMF."
~ Jim Peters, Director of Professional Services, Data Reduction Systems, Inc.
“As a user of your ROI+ Web delivery service, I have to commend you on the expedience, ease of use and ‘human’ assistance provided when needed. It is an outstanding program and I wish other Providers and ROI service companies would follow your model of electronic Web delivery.”
~ Attorney in Pennsylvania